Privacy policy
Last updated: 13 November 2026
Talabi turns a customer's phone into a restaurant pager: the iPhone App Clip "Talabi Pager", the pager web page, and the "Talabi Staff" app and kitchen screen used by restaurants. This page says what we store and why. We do not ask customers for their name, phone number or email, and we never sell data or show ads.
What we store when you use a pager
The order number you type, the restaurant branch, your language (English or Arabic), whether you used an iPhone or Android, and the times the order was received, ready and collected.
A notification token, so the restaurant can alert you: an Apple push token for the App Clip and its Live Activity, or a web-push subscription from your browser. It is deleted about 10 minutes after your order is collected or expires.
A random secret kept on your phone that proves the pager is yours. We store only a hash of it.
To stop abuse, a salted hash of your IP address is used for rate limits and deleted within a day. We never store the IP address itself.
Bot checks
On the web, Cloudflare Turnstile checks that a real browser is registering the pager. In the App Clip, Apple DeviceCheck does the same. We pass the one-time check token to Cloudflare or Apple and do not keep it.
How long we keep it
Pager records (order number, times, language) are deleted automatically after 30 days. Delivery statistics without any order details are kept for 90 days, so restaurants and Talabi can see that alerts arrive.
Restaurant staff
Staff accounts are created by the restaurant. We store the staff member's email address, a password handled by our sign-in provider, their role and branch. Restaurant owners can remove staff at any time.
Who processes the data
Supabase hosts the database and server functions (European Union). Cloudflare hosts the web pages and runs Turnstile. Apple and Google deliver notifications. Each restaurant sees the orders of its own branches only.
Tracking
The App Clip, the Staff app and the pager page have no analytics, advertising or tracking code, and we do not link your data with data from other companies.
Your choices
You can use the pager with notifications turned off: the page or App Clip stays open and rings there. To ask about or delete your data, email us with the restaurant and order number.